Yes, you can place your orders on myliprohair.com. Our deliveries are made so no risk of direct contact.
Shipping and delivery times may be delayed depending on the region/country of delivery. However, the situation is constantly evolving given the air restrictions and delivery restrictions in the countries.
Normal delay for:
Delay at this time :
You can track your order here.
Mylis ProHair : Decrease in the number of handlers in our warehouses because of the sanitary measures put in place. + 1 working days
Carrier : delivery from the factory to our warehouses + 2 working days
Postal distribution : office closures, fewer visits to certain departments / regions, slower logistics at sorting centers + 2 working days
Yes. After your order, you will receive an email with an order tracking link. You will also receive an email informing you of the shipment of your order as well as all the information necessary to be able to track your package.
Yes, we are always here for you. We will answer all your questions and advise you by email firstname.lastname@example.org or on the LIVE CHAT
For larger packages, it is recommended that the delivery person follow these steps :
notify the customer of his arrival by knocking or ringing the bell;
leave the package on the doorstep;
immediately move away a minimum of one meter before the customer opens the door;
do not collect a handwritten signature but ensure from a distance that the package has been received by the customer.
The customer, for his part, must wait a few seconds before opening the door, in order to allow the delivery person to move away from it.
We will update this article regularly with the latest information messages received from our partners.